Category: 2. Problem Analysis

Purpose of phase is to:

  1. Study existing system & analyse findings.
  2. Will the benefit of solving the problem exceed costs of building system?


2.1 Understand the problem domain

2.2 Analyse problems & opportunities

2.3 Analyse business processes

2.4 Establish system improvement objectives

2.5 Update or refine the Project Plan

2.6 Communicate findings & recommendations

Feasibility Checkpoint: Go or NO-GO?


  • System Owners
  • Project Managers
  • System Analysts
  • System Users


  • A Set of System Improvement Objectives (grading criteria)

DO NOT define I/Ps, O/Ps or processes during this phase as further understanding of business problems is required.

Reference: SAD pg 82, 175

Framework for the

Application of


Thinking (representative systems development process).

FAST Phases are more detailsed than the classic phases:

  • Scope Definition
  • Problem Analysis
  • Requirements Analysis
  • Logical Design
  • Decision Analysis
  • Physical Design & Integration
  • Construction & Testing
  • Installation & Delivery

Reference: SAD pg 71, 79